FAQs
General
what makes padeldrip different?
PadelDrip is London's first padel kit brand. Built for people who actually play — not the brand catalogue. High-grade moisture-wicking fabrics, engineered for the way the city plays the game. Our Grit. Your Expression.
Do you offer customisation options?
While we don't currently offer full customisation, we do have a variety of styles and colours in the pipeline. We're always exploring new customisation options and will update our customers as soon as they're available.
What materials do you use in your clothing?
High-grade moisture-wicking polyester blends. Breathable, quick-drying, and built to handle intense match days keeping sweat at bay.
Are your products suitable for all levels of players?
Yes. From first-time players to club regulars, the kit performs the same — whether you're rallying for fun or grinding for ranked status.
how do your sizes fit?
Our kit uses an "Action-Cut" — a performance fit designed for full 360° court movement. Prefer a relaxed street fit? Size up one. Otherwise, stay true to size.
How do I care for my padel apparel?
Machine wash your kit separately on cold and air dry. Don't tumble dry or iron to protects the fabric tech.
Do you offer a size guide?
Yes — every product page links to a sizing guide. Still unsure, email contact@padeldrip.com and we'll help.
What are your plans for future product launches?
We are constantly working on new and exciting products. Stay tuned for updates on our latest releases.
Can't find what you are looking for?
Please feel free to contact us via email with your questions and we will respond shortly after.
Shipping and Return
HOW LONG WILL IT TAKE TO DISPATCH MY ORDER?
1–2 business days from order. Every order is checked by hand before it goes out.
WHICH SHIPPING SERVICE DO YOU USE?
Royal Mail Tracked 48 — free on every UK order, delivered within 2 business days of dispatch.
DO YOU SHIP TO EUROPE?
EU shipping via Royal Mail International Tracked, £12 flat. Free on orders over £150. Local import duties are the customer's responsibility.
How long does shipping take?
Shipping times vary depending on your location. Please refer to our shipping page for estimated delivery times.
What is your return policy?
30 days. Items must be unworn, tags attached, in original condition. UK returns are free.
How can I contact your customer support team?
Email contact@padeldrip.com. We're founder-led, so you're talking to the team that built the kit.
Can't find what you are looking for?
Please feel free to contact us via email with your questions and we will respond shortly after.contact@padeldrip.com.
THE pioneer program
What is the Pioneer Programme?
Our founding community. Pioneers get 10% off their first order, early access to new drops, court-side drills, and Pioneer-only perks.
How do I become a Pioneer?
Sign up with your email on the homepage. We'll send your 10% code straight to your inbox.
How do I use my 10% off code?
Sign up to the Pioneer Programme and we'll email your unique code straight to your inbox. Enter it at checkout — works on the full range, one use per customer, no expiry.
Join the Pioneer Programme →
Does the code expire?
No. Use it whenever you're ready to kit up.