FAQs
PRODUCT & QUALITY
What makes PadelDrip different from other brands?
Most brands are currently pushing a recycled, plagiarised look using generic templates. PadelDrip is engineered in London. We source high-density, moisture-wicking fabrics that are built for the high-intensity movement of Padel, not just for the "look." Our gear is built to last through every set and every wash.
How do your sizes fit?
Our apparel features an "Action-Cut" designed for 360-degree movement. It is a performance fit. If you prefer a more relaxed, street-ready silhouette, we recommend sizing up one. Otherwise, stay true to your standard size.
SHIPPING & ORDERS
How long is the dispatch time?
We aren't a faceless corporate entity. As a founder-led collective, we handle every order with care. We operate on a 1-2 business day dispatch window to ensure quality control.
Which shipping service do you use?
For our UK collective, we use Royal Mail Tracked 48. This provides reliable tracking and delivery within 2 business days of dispatch. Shipping is free on all UK orders.
Do you ship to Europe?
Yes. We ship to the EU via Royal Mail International Tracked for a flat rate of £12.00 (Free on orders over £150). Please note that customers are responsible for any local import duties.
RETURNS
What is your return policy?
If the gear doesn't meet your standard of mastery, you have 30 days to return it. Items must be unworn and in original packaging. Contact contact@padeldrip.com to start the process.
General
Do you offer customisation options?
While we don't currently offer full customisation, we do have a variety of styles and colours in the pipeline. We're always exploring new customisation options and will update our customers as soon as they're available.
What materials do you use in your clothing?
We use high-quality, breathable fabrics that are designed to keep you cool and comfortable during your game. Our materials are also moisture-wicking and quick-drying.
Are your products suitable for all levels of players?
Yes, our products are suitable for players of all levels. Whether you're a beginner or a seasoned pro, we have something for everyone.
How do I care for my padel apparel?
Please refer to the care label on your garment for specific washing instructions. Generally, we recommend machine washing on a cold cycle and air drying.
Do you offer a size guide?
Yes, we provide a detailed size guide on our website. Please refer to it for accurate measurements.
What are your plans for future product launches?
We are constantly working on new and exciting products. Stay tuned for updates on our latest releases.
Can't find what you are looking for?
Please feel free to contact us via email with your questions and we will respond shortly after.
Shipping and Return
What is your return policy?
We offer a 30 day return policy. Items must be returned in their original condition with tags attached.
How long does shipping take?
Shipping times vary depending on your location. Please refer to our shipping information page for estimated delivery times.
How can I contact your customer support team?
You can contact our customer support team by email contact@padeldrip.com.
Can't find what you are looking for?
Please feel free to contact us via email with your questions and we will respond shortly after.